Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: contact form submissions include your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies are used. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or steps prior to entering a contract.
- Legitimate interests: website operation, security, and responding to enquiries.
- Legal obligation: where required by law.
4. Who we share data with
We use trusted service providers ("processors") acting on our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: contact-form email delivery.
- Google LLC: web font delivery.
- Cal.com: appointment scheduling.
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU and US under safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you have rights to access, rectify, erase, restrict, or object to processing, and to data portability. You may also lodge a complaint with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: you have the right to know what personal information we collect, request deletion, correct inaccuracies, and opt out of "sale" or "sharing." We do not sell or share data and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com